Apollo Care welcomes and encourages feedback from our clients and our staff. Here are some of the things people have said about our teams and how our staff feel about being a part of our team.

Thanks to all at Apollo for everything you have done for my mother. My mother is not always the easiest of person to look after but you have cared for her with a superb combination of kindness, compassion, and dignity for which I and my sisters will be forever grateful. Thank you for always going the extra mile.

TC Family

Thank you for all your invaluable contribution to ensuring our mum and dad had the best quality life that they could have whilst living in their flat. Care staff like yourselves do great and often under-appreciated work for the older people in our society. We want to acknowledge this and say thanks!

M Family

We would like to thank you and your excellent carers, for the care you provided our father in his final few months of his life. We found the carers to be compassionate, caring and so thoughtful. It certainly made a difference to us and to dad.

DW Family

It is difficult to find the right words to thank you and your colleagues enough for all you have done for mum. Mum was very reluctant to accept support but with your sensitive, caring approach she came to recognise that you enhanced her independence. Without this support she would not have been able to stay in her home of 64 years. Mum felt that the carers coming in were more like her friends.

J&G (Daughters)

I just wanted to thank you for the card and present for my mum today, such a lovely gesture.

Since switching to yourselves we have been more than happy with the care and definitely made the right choice.

I have never had so much contact from a care company to keep me in the loop when they spot a change with my mum, this is really appreciated.

Once again many thanks.

Ann

I would like to say thank you to the amazing team of carers and staff at Apollo Care who made the last months of my 93 year old mums life so comfortable and content. You provided excellent support to me and my family during this most difficult time and I could not have wished for a better or more caring and professional team that visited us four times a day at home to look after Marie

Laurence

My carers are outstanding, very professional and nothing was too much trouble for them. I would highly recommend Apollo Care Chester. Thank you for all that you have done for me.

Val R

Apollo Care was absolutely fantastic and a godsend when I was nursing my mother in her final weeks at home. They were friendly, very profeesional and a reassuring presence during a very difficult time. They were efficient with paperwork, medicines etc, but most importantly, they were kind and sympathetic and very helpful with suggestions for getting further support from medical and social workers. I would highly recommend them.

Anita H

On behalf of the family of Olive we would like to thank everyone who in any way looked after Olive. We know how much she appreciated all you did for her. Your kindness showed towards her shone through everytime you came to her aid.

Carol

I want to thank Nicky and her team for everything they did for my Nan, it was more than appreciated, we found a bunch of Angels when we found Apollo Care Wirral.

A relative of a service user

The staff that have been coming to help David have shown him and me respect, dignity and compassion. I have been let feeling that David is being cared for by some of the most special people. I would like to thank them all for all the care they giving us both and for putting others first during this horrible time.

 

A relative of a service user

Yet again I had to ask you for help with some shopping. THANYOU,THANKYOU,THANKYOU. It was so lovely to hear your voices over the phone and be able to have a laugh with you, then to see your smiling faces when you delivered our shopping. Oh! and THANKYOU for the lovely Easter cards and the messages on them. We really appreciated everything you have done for us. Stay safe and well. Chris

Chris

Absolutely fabulous care we’ve received since my Dad came out of hospital in August. Hannah and the team really care and are a pleasure to have around x

Dawn R

Many thanks for the care you provided for mum, I know it made a big difference to her and me.
wishing you all the very best for future.

A relative of a service user

I have worked for Apollo care north Liverpool for a few years. I would highly recommend this company. All our staff provide outstanding care to all our clients. I started working for Apollo in 2016 as a community care worker, since starting I have become a senior care assistant and now I am enrolled on my level 3 diploma and I am training to become and care coordinator. I love my job and I can’t wait to see what the future brings to me within the company

Faye Kelly

I started working for Apollo in February 2019. Being new to care I was nervous but excited at the same time. The staff and clients have really made me feel welcome at Apollo and I love working with all of them. I get great job satisfaction knowing I have really helped out our clients. The job is so rewarding, best decision I have made to trying out a new career

Jennifer Borland

I started working for Apollo in May 2018. Apollo put me through my care certificate training and also put me onto my complete my level 2 diploma. My manager and office staff are amazing. I’ve also met other care workers who I can get on with really and can approach them for any advice I need. I love working for Apollo and highly recommend the company to future carers. They are a company that always give 100% care, putting the clients’ needs first, they offer the best care packages, training is available if you require it and you are always learning new skills. Best company I have worked for.

Colette Green

I like the clients and making a difference to their lives every day. Nothing is ever too much trouble for us at Apollo. I’ve worked for a few care companies and find Apollo to be the best at person centred care

Dionne McShane

I have worked for Apollo as a care coordinator since august 2017. I love that we are a company that actually cares and put our clients’ needs first. We are good team and all help each other whenever we can. I’ve enjoyed being part of a rapidly growing company, improving and progressing continuously. We strive to be outstanding in all areas and we are all part of making it happen.

Laura Duff

I have worked for Apollo for almost a year now and I absolutely love my job. They have been very supportive during the duration of my employment and very flexible throughout. I love my clients and Apollo is brilliant company to work for and I have found all staff including myself wanting to go the extra miles for all our clients.

Chloe Williams

I started with Apollo in May 2017. I absolutely love my job and every day is so different. I try my very best for all my clients and I know they all appreciate everything that I do for them. Since starting at Apollo I have completed my level 2 diploma. Our team will always go the extra miles to ensure our clients are given the care they truly deserve.

Ellen Spollin

I joined the Apollo team in October 2017, I am a care coordinator. Since starting I have seen the company grow and expanded we have gone from a team of 5 to now a team of 21, I have loved seeing how much we have grown and how much compassion all staff have for the business. I like that there is room to progress and climb up the ladder. We are a company who actually care about our clients and all the team are so dedicated to what they do.

Nicola Miles

I started working at Apollo Care North Liverpool in August 2017 as a care assistant. My confidence has grown in the time I have been with the company. I became a senior care assistant only a few months after joining the team. In my time at Apollo I have completed my level 2 diploma and have nearly completed my level 3. I love the fact the team is more like a little family, they have really helped me through some difficult times. I have constant support from the team around me. I am currently training to become a care coordinator.

Sarah Bateman

I have been working for Apollo since December 2018. I have worked in the care industry for over 15 years. I have my NVQ level 2 and 3 in health and social care. Since the start of 2019 I have had a bad year but the whole of Apollo have supported me and I would like to say thank you for this.

Tina Bunting

I started working for Apollo care in December 2017. I had never worked in the care sector before but after leaving my job role on holiday park to spend more time with my family I wanted a new challenge. I joined the team unsure of how I would find the job but I love it. I love being able to help people who are in need and no day is the same as the last. Our Apollo team is like a little family unit who all come together to help each other. I have recently completed my Level 2 diploma in adult health and social care.

Daniel Bernard

I started working for Apollo Care in November 2018. I like working for Apollo because they do actually care about the service they provide. I see on a daily basis the efforts being put into practice i.e caring, responsive and above all ensuring a safe environment for those we care for. I am so happy I started with Apollo by far the best company I’ve worked for!

Terry Lindsay

I started working for Apollo North Liverpool in March 2017. I love working for Apollo Care, they are a very supportive company to work for with plenty of training opportunities, we deliver compassionate and patient centred care at all times. I am very proud to be part of the Apollo Care team, they have been extremely supportive with me as I have 4 children and they give flexibility to suit me.

Nichola Mercer

I like working for Apollo Care North Liverpool because they are a good company to work for. I have worked for Apollo since August 2016. I have worked in the care industry for about 21 years. I love my job, I love caring for people and helping people in need.

Ray Mercer

Since starting at this company not long ago i have enjoyed spending time with the other girls who work here as they are really welcoming, as a student nurse it is lovely to see the clients and speak with them and laugh after a long week and i enjoy seeing them, apollo care is a lovely company where all the girls will provide a service as best as they can listening to the clients and respecting clients wishes, it is also lovely to see family proud we have been to visit their loved ones and making them smile and feeling achieved and proud for being able to do this, i would recommend apollo to anyone who is looking for a listening ear and those who feel they require help and assistance in daily goals 🙂 this is a wonderful team to work for and the clients we look after are amazing could not fault xx

Charliii

I’d like to take this opportunity to thank you and all your staff at Apollo care, for all the hard work that you have all put in over the last 15 months providing much needed care and support for my Mother and Father. Read more

Mr Smith

Care staff are lovely and meet mum’s needs. We had a different agency before and the would not do many tasks and didn’t see mum as a person. Apollo listen to mum and involve her – could not fault them

A client's son

I wanted to write about Cheryl White this week who is the founder of Apollo Care. Cheryl is my best friend but she is amazing as a business women. She inspired me in 2016 to buy a franchise in Apollo Care which I done and it has changed my life in so many ways. I could not have done this without the support of Chery, her mum and her amazing team she has in place to offer support every single day.

Cheryl is amazing, supportive, caring, drive to always be the best and take Apollo to the next level, she is dedicated and clever. She has the highest of values and is truly cares about everyone. She has come so far since starting Apollo Care and changed not only my life but all the other franchise Manager’s lives and also so many lives of people we care for across Wirral and Liverpool.

I have written this as she never complains, she is always there to support us all and always goes above and beyond. I do not know another person who can turn a negative into a positive other than Cheryl. To make you laugh when you feel like crying and to inspire hope and inspiration on days when you really need it.  This makes her one in a million and a fantastic successful business lady. Cheryl has come so far and deserve recognition for all that she has done and still does.

I am grateful for the opportunity to be part of Apollo Care. I think we all owe a massive big thank you to this special lady Cheryl White who in my eyes is a total star and she does not even know it.

Kristel

Franchise Manager, Apollo Care North Liverpool

I would like to thank yourself and the care assistants especially Jade, who over the years have cared for and been a great help & friend to mum. She is getting more forgetful as time goes on but at 89 that’s excusable! I know she would like me to pass on her thanks and good wishes to you and the staff at Apollo. I know you will continue to give a great level of care of your clients and hope you continue to be successful in what you do. Very best wishes to you all

Wendy M

Hi Hannah,

I just wanted to let you know that M and S are so delighted with the level of care that they are receiving. They are really positive about each of the members of your team and they seem much more confident and positive about life in general – down in many ways to the lift they get from the team. They love their flexibility e.g., saving them as the freezer was defrosting, ironing (some better than S could do herself – praise indeed!!), shopping, making the bed etc. and lovely approach that they have when they visit.

Just thought it would be nice for you and the guys to know just how much they are valued and appreciated, and a really huge thanks from D & I as we’re now able to have quality time and relaxing time with them, as they have the energy and attitude to want to go out for coffee/lunch etc.

Many, many thanks – you’re a great team and do a really great job that’s much appreciated (directly by M & S” and indirectly by us too!!)

So there we are at Wembley Stadium watching Tranmere Rovers win promotion back to the football league when who do we bump into? Apollo Care South Liverpool manager Diana with one of their service users! Wow they really tailor to their clients needs and dreams

Lisa

I had reason to contact Apollo Care earlier this year as we had to increase the level of care provided for my mother who suffers with hearing and sight problems (she is on the severely sight-disabled register) as well as with significant mobility issues and a diagnosis of the onset of double dementia. In addition to all of these issues, there are needs which come simply as a result of the age-related frailty which, at 91 years of age, one would expect.
My first recourse was to Age Concern, but they were unable to provide the amount of care required. The contact at AC did, however, recommend Apollo Care Ltd and passed me their contact details.

I was pleasantly surprised by the speed of response from Apollo Care. Zara Williams, Care Manager for Apollo Liverpool, came to visit my mother in her flat the next day and the speed with which they were able to assess the kind of care which mum would require and their general approach and sensitive handling of the conversation with her were, in my opinion, exemplary.
In the four years since I returned from Germany to assist my mother with her various problems, I have had dealings at various times with three care companies. All of these companies were adequate in delivering some measure of care but often, in a single week, mother might see as many as five different carers with the concomitant increase in confusion and uncertainty which this engendered.

One of the things which distinguishes Apollo Care, in my opinion, is the way in which they appreciate the need for building good relationships between care-givers and clients and for a continuity of care wherever scheduling makes this possible.

Zara, the Manager of Apollo Care Liverpool, has been particularly impressive because of her diligence, positive work ethic and ability to build up a good relationship with my mum who, it must be said, is not always an easy person to get along with.

All in all, I would have no hesitation in recommending Apollo Care as a company in the warmest terms possible.

Eric Wilson

I would like to say a big thank you to the wonderful care and kindness your carers are giving to my mother. They are fantastic. I live a considerable distance from my mother who is 104yrs old and quite fragile. They keep me informed and it is a great comfort to know she is so well cared for.

Marion D

I joined Apollo Care in March 2014 and although I have only been an employee for such a short period of time I have made many friends and collected some great memories. I left my previous employment due to having very restricted working hours due to having two young children in full time education, when I explained this to my employer Hannah she understood fully and went above and beyond to accommodate and guide me into a role I have always been ambitious about. This company truly appreciates its employee’s hard work and commitment and rewards us all equally as well as being fully committed to providing the highest level of care to its clients. Due to me having no previous experience in this field of work I was provided with a very extensive training program which not only taught me the skills required but also gave me a better insight to how far Apollo Care will go to give its clients the exact service they require and deserve. At Apollo Care teamwork is key and the friendly environment where in reflects positively on our ability to work together.

Emma

Can I just say We have the most loyal and caring carers in the world for r mum and dad. While we try r best we r feeling the strain With mum in hospital and very poorly and dad not able to walk at home We needed help and so lucky to have found APOLLO carers There not just carers but friends now and Wud like to Thank them so much They go out of their way to do anything they can So if anyone needs carers can I just say U won’t find better than APOLLO xxxx THANKYOU from us all Marion Rogers. Ronnie Wrigley Janet Garner. and myself xxxx Paul Williams Thankyou xx

J Royle

I just want to say a massive thank you to Apollo care for all their helpers who have made this especially difficult time looking after our Mum and Dad so much easier for all of us. We will be eternally grateful for your fantastic support and would recommend you to anyone who wants top class care and piece of mind.

R Wrigley

Since I’ve been supported by Apollo Care I feel that I have got my confidence back aswell as my self esteem. I feel that I have been able to regain part of my independence back making me feel much happier with my life.

Rodrick

Well I’ve had a fantastic first week at Apollo care south Wirral, fantastic team to work with and I’ve met some genuinely nice people, not just people in the office, the carers and of course the clients. I’m so glad to be back to my roots community care is probably the most rewarding job there is. It’s a joy and pleasure to be part of a company who genuinely cares for their clients, their families and their staff. Thank you Suzanne Janvier for the opportunity and I am honoured to be your new care coordinator.

Christine Thomson

Each and every one of your carers looked after mum as well as if she were their own parent, they were always smart polite and very professional in the way they carried out their duties.

Mr & Mrs Pritchard

Thank you so much for not only the huge amount of care, support and love that you showed to Grandpa, but also to the rest of the family, it was a great help and very comforting to know you were always there when needed.

Philippa

Your care, dedication, support and compassion will never by forgotten. You are all priceless! Many thanks

Barbara

Your lovely carers coming in everyday made a huge difference to my caring role and I will be eternally grateful.

Pamela

On behalf of all the family, I just want to thank you and the team for the superb way you all looked after Dad. Dad had always struggled to accept help from anyone, but you enabled him to retain his dignity and he always looked forward to the visits from Apollo.

Judith

I wish to thank you and all the girls that came to help me look after my dad, they did a splendid job and are a credit to your organisation.

Joan

To the wonderful bunch of carers at Apollo, who have looked after our mum so well.

The Sewell Family

We want to thank you for the excellent service that your agency has provided. You aren’t the first agency we have used but we feel that you have been the best agency. Your staff have been friendly, polite and punctual and we thank you for taking good care of our mother.

Paul and Julie

Your girls are fantastic and the way they look after my mum is incredible, thank you so much.

Mrs A

“Apollo Care… We have heard great things about you…” (Social Worker) I feel so much more relaxed now I know Mum is being looked after, I know she is in safe hands and I am so grateful you are all amazing

Mr S

Your staff are a breath of fresh air… always happy in their work, on time and polite. It is nice to see and agency with such high standards!

Mr P

I cannot thank you all enough for the wonderful, loving and compassionate care you gave Dad over the last few months he was with us… Take care, all my love to you all.

Mrs F

On my behalf please thank the girls for their tender care and help during Bert’s illness. Best Wishes.

Mrs B

Cheryl approached me back in June 2013 with the idea of franchising the company, and as I was one of her employees I knew how the company worked and how hard Cheryl had worked over the years to build a brand and excellent reputation.

I was very excited and nervous all rolled into one, but Cheryl guided me through the process and had helped me along, with excellent training. Cheryl is always on the end of the phone should I need advice and is in regular contact, always coming up with ways to increase business and promote the company.

If you are a caring person who has experience of the care sector, this is a fantastic opportunity for you, if you are prepared to put in the hard work you will reap the rewards.

Suzanne Janvier

I decided to buy a franchise of Apollo Care in 2013 after working as a Community Care Assistant for Cheryl for 18 months. Having worked for a couple of care providers in the past, I was very impressed with the efficiency, dedication and passion felt throughout the staff force. So much so, that when Cheryl announced she was franchising I leapt at the opportunity.

My branch, Apollo Care West Wirral, started trading in January 2014 and has exceeded my expectations in growth and turnover. Cheryl has provided me with comprehensive training, detailed structure for running the business and a proven marketing methods to attract new business. Apollo Care Franchising Ltd have been very supportive and we continue to meet regularly to discuss progress, ideas and updates.

Hannah White

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