We would like to assure you of our continued commitment to your care and support during this worrying time.
As a large proportion of our clients are older people and older people are particularly vulnerable to COVID-19, we want to reassure you that we are monitoring the situation closely to help manage the risk of spreading the virus.
Our care staff are professionally trained and undergo comprehensive training in infection control. We have also instructed our teams to follow industry guidance on hygiene from the UK’s Public Health Authorities and World Health Organisation, particularly focussed around handwashing and other hygiene measures.
To make sure that you always receive the highest standard of care from Apollo Care, we have a quality assurance and medical professional team based at our head office to advise on all aspects of care. We will continue to monitor this situation very closely and we will update you of any changes to this existing arrangement.
We will also continue to follow direction provided by the UK’s Public Health Authorities and World Health Organisation and keep a close eye on the situation.