HEAD OFFICE

Cheryl White Apollo Care

Cheryl White - Managing Director

Hello, I thought it would be nice to share a little of what is important to me and what makes me happy.

I have two boys Daniel and William, who keep me very busy with football. I love being outdoors either walking my dog or riding horses, but can also be found curled up on the sofa with a good book and a glass of wine!

My main role is to support my franchise teams to provide excellent care, grow their businesses and develop themselves to become amazing and caring leaders. I also market the Apollo Care brand, which we are very proud of. An important part of my role is to make sure the systems and standards that we use are up to date and current, ensuring that we are compliant and relevant to the care we provide.

Apollo Care is my passion. My aim and goal is to improve home care standards and this is the driver that moves me forward. I am very proud of everything my teams have achieved and look forward to achieving more high standards and success in the future.

Sue White Apollo Care

Sue White - Manager

Hi I’m Sue!

I live in Wirral with my husband Steve. I have four children and eight beautiful grand-children, who keep me very busy indeed. In the unlikely event that I have any spare time, I do enjoy reading and travelling.

I have worked in care services for approximately thirty eight years, so you could say that I have a broad experience in all matters relating to this profession. I am very proud to be part of Apollo Care’s excellent reputation for building holistic individualised care to everyone we provide services for. Also, the value that we put on our staff stands out a mile and this is something we will not compromise on.

I feel my range of experience is supportive and beneficial to our Franchise Managers, advising them on any of their day to day business needs. At Apollo Care we strongly believe that there should be support offered to our Franchise Managers at any time they need us.

I support our mission statement by ensuring that the quality of care is the most important and primary aspect of our business.

Dawn Belmar Apollo Care

Dawn Belmar - Franchise Operations Manager

I live in Wirral with my partner Neal and three children Joel, Owen and Charlotte and not forgetting my dog Barney. In my spare time I love reading, travelling and taking Barney for walks. I work hard and the things that drive me most are my children and my family. My role model is my mum, who has always worked hard, is a strong person and has done her absolute best for her family (and still does!).

My role with in the Apollo Care team is in the job title. I support the other members of Head Office team and I also support the team of franchise managers across Wirral and Liverpool. My role includes almost anything really, from auditing (to make sure teams are compliant), monitoring the individual teams progress, keeping up to date with CQC requirements, assisting the teams in the day to day running of their businesses to networking with other local businesses.

It gives me a great sense of job satisfaction and pride that I am helping people make a real difference to people’s lives. Our aim is to make Apollo Care the most desired care provider in the UK.

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John Magee- Franchisee Support Manager

My name is John Magee and I am the new Franchisee Support Manager for Liverpool and Southport

I have only just started my new job on 2nd December, but thought it right and proper to at least introduce myself to you.

I have worked as a carer with Apollo Care (West Wirral) since August 2017 and more recently as a Senior Carer and  have really enjoyed the experience.  Now and again I have put together some presentations for Hannah White (West Wirral) and been involved in refresher training for the care staff colleagues there.

I now know what it’s like to be at the sharp end of care services and the last couple of years working in that role will be invaluable to me in my new role.

I attended the Apollo Academy initiative in June of this year and it was great to meet with the Senior Apollo Care Franchising team and learn about the business vision and values.  I have a Diploma in Management Studies through the Open University and knew that Cheryl was on the lookout for new talent.  I made it known that I would like to try for any future job roles that came up in Apollo Care Franchising and in October I was given the opportunity to apply for the Franchise Support Manager role.  I was truly taken by the passion and commitment of Cheryl and her team to ensure that Apollo Care achieved “Outstanding” and that drive was infectious and I am delighted to be part of the team that will strive with every sinew to achieve this standard.

I will be the main point of contact for the Franchise Managers in the Liverpool and Southport areas and will be helping them develop their business in any way that I can. I will also carry out an internal audit once a year and expect to perform at least two territory visits per annum at each of the franchises. My role also involves updating Operating Procedures in line with current legislation and care guidelines.

I have previously worked in the pharmaceutical wholesale sector as a Project Manager (10 years), Operations Manager (11 years) and then as a grey guy in a grey suit, Quality and Compliance Manager (4 years).  In that time I have picked up some skills and knowledge which I know will be of benefit in my new role.

I was born and raised in Belfast, Northern Ireland and I am married, to Vivienne (24 years) and have two grown up man children, Matthew 22 and Callum 21 and a cat called Lola.

In my leisure time I support Liverpool FC, I am a trustee at Hoylake Parade Community Centre (Voluntary), I enjoy reading books (mainly 20th Century History) and play the guitar (Badly).

Lisa Walklett Apollo Care

Lisa Walklett - Office Administrator and Marketing Assistant

Hi I’m Lisa and I am the Office Administrator and Marketing Assistant in Head Office.

I have worked in Apollo Care since 2014, first on a voluntary basis and then, as the company started to grow, I was given a permanent position here.

I have a 12 year old son who keeps me very busy and I am also involved with a Ladies Futsal Team.

Since joining Apollo Care I have taken up the opportunities to gain some external qualifications including an NVQ in marketing and a Diploma in Business Administration and I am able to use what I have learned to support our franchisees and their teams with a variety of things digital.

My role in the office is really interesting and varied, from updating policies and procedures and systems to collating data and providing IT support- no two days have ever been the same and I wouldn’t have it any other way!

NORTH LIVERPOOL

Dionne McShane Apollo Care North Liverpool

Dionne McShane - Home Care Worker

Dionne started with us in January. Dionne has settled in really well and often have clients asking for her to go all the time. Quote from Dionne when asking her how she likes working for Apollo Care.

“I really enjoy working for Apollo Care, I feel like a valued member of staff, I feel like I was supposed to work here its more of a family than a working environment I just love it.”

Amy Clare Apollo Care North Liverpool

Amy Clare - Home Care Worker

Amy has worked for Apollo Care for 3 months now. She has settled in really well, lots of positive feedback from clients about Amy.

“It’s the best place I have ever worked, I really feel valued!”

Laura Duff Apollo Care North Liverpool

Laura Duff - Care Coordinator

Laura is one of our care coordinators. She has joined us with lots of experience and ideas to help us to grow and provide the highest quality of care for people living in their own homes. Laura has years of experience and shares the same values as us here at Apollo Care North Liverpool.

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Faye Kelly - Senior Carer

Faye was my first employee as a community care Assistant when we started up in 2016. With one client Faye and I went out to deliver leaflets and visit people to try and tell them about our organisation. Faye worked every hour sometimes the odd hour here and there and evenings once we started to take on packages until we could employ another member of staff. She helped us grow with her loyalty and dedication. Faye is dedicated to her role and has always gone the extra mile for people.

Faye has progressed here at Apollo Care with her knowledge and her training and is now one of our senior carers and is now training to become a care coordinator in our office. The feedback from staff and clients about Faye is astonishing and she truly is marvelous. Faye loves working at Apollo Care and has all the same high values and professionalism that we could ever want from a member of staff. Faye truly has helped Apollo grow from the very first day.

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Nicola Miles- Care Coordinator

Nicola is our Care coordinator and has been in our team since October 2016. She is currently working through her Level Five Diploma in Management. Nicola assists with the day to day running of the office as well as coordinating and completing detailed assessments for our clients. Nicola is caring and compassionate.

WEST WIRRAL

Debbie Frost Apollo Care West Wirral

Debbie Frost - Care Coordinator

Hi I’m Debbie,

I started working in care many moons ago, my mother-in-law introduced me to residential however I soon found my love for community caring and I have been working in this sector ever since.

I have a wonderful, large family and my life is very orientated by my 8 grandkids who are my life outside of work, keeping me on my toes (and giving me a headache!)

I started working for Apollo in March 2017 and soon moved up into the position of Senior Carer. I have recently been appointed as a care coordinator- a role which I love!

I believe I bring a lot to Apollo as a company and clients always appreciate my down to earth manner.

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Debbie Dickson

Hi I’m Debbie.

I have 5 children which keep me busy, Charlotte, Thomas, Marcus, Anthony & Matthew (my little blessing!)

Our latest addition to the family is Rosie the Rogue our incredibly cute kitten who has us all under her spell but has a passion for climbing my curtains!

My aim this year is to get healthier and start to go out walking but I much prefer a glass of wine whilst reading a good book or watching a film sat on my sofa.  I do enjoy going to concerts and my favourite to date was Brian Adams.

I came into care work back in 2015 after caring for my terminally brother and I haven’t looked back since.  After spending 14 years tied to a desk in a call centre I found community care work to be much more rewarding as we support people to live at home safely and independently for as long as possible.

I recently have achieved my NVQ 5 in Leadership and Management and have secured a new role of Assistant Care manager with Hannah.  I am looking forward to meeting and getting to know the clients and the carers and support Hannah in the day to day running of her franchise and to grow her business whilst promoting Apollo’s values.

SOUTH WIRRAL

Natasha Woodley Apollo Care South Wirral

Natasha Woodley - Care Coordinator

My name is Natasha and I began working for Apollo Care (South Wirral) 3 years ago, as a community carer. I have recently been promoted to a Care coordinator which involves me training and mentoring new staff, dealing with queries and day to day issues that arise, such as arranging referrals and adjusting care provision to reflect the needs of the clients. I enjoy visiting the clients, meeting their families and find the role so rewarding, everyone is so grateful for what we do.

Nicoll Taylor Apollo Care South Wirral

Nicoll Taylor - Care Coordinator

Hi, my name is Nicoll Taylor, I’ve been working for Apollo Care since September 2015 starting my journey as a community care assistant and then progressing to senior care assistant. I thoroughly enjoy the variation of my role as it allows me to experience first-hand all the aspects of the care aspect by attending client calls as well as the operations of the business by being involved in the daily running of the business.

On a personal basis I have been a carer to my disabled daughter for the past 18 years so have my own experience if this and the importance of having the highest standard of care for her.

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Gill Roberts - Community Care Assistant

Hi my name is Gill.

I live with my partner Chris and my rescue cat and dog.

I have travelled a lot but now prefer holidays in the British countryside. I have two sisters, one brother and nine nieces and nephews.

I enjoy watching detective dramas and doing puzzles like suduko and crosswords.

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Rhiannon - Community Care Assistant

Hi I’m Rhiannon

I have a son called Max and a dog called Ollie, my partner’s name is Carl.

I love music, cheese and roast dinners (not together!)

I’m a very chatty, bubbly person and I like all Disney films.

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Tracey Gaskell - Community Care Assistant

Hi my name is Tracey

I have a two boys aged 24 & 21.

I lived in Andalusia for four years.

I prefer Cava over Prosecco any day!

I love dogs and cats and I am a qualified Bokwa instructor.

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Hannah - Senior Care Assistant

Hi I’m Hannah

I have recently been promoted to Senior Care Assistant.

I am an Apollo Care Ambassador.

I like listening to music and going to Parkgate.

I also enjoy being pampered!

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Viv - Community Care Assistant

I’m Viv

I’m a stoke lass.

I’m a mum of three.

I have a black belt in Taekwondo which I achieved at the tender age of 35!

I love cycling and running round the park in my bounce boots.

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Mel - Community Care Assistant

Hi I’m Mel

I’m terrified of cats and have been for years. Cats always seem to know this and terrorise me!!

I have a brown spotted dalmation called Bella who loves attention and playing with her toys.

Current music is rubbish!! You will find me mostly listening to Spice Girls, S Club 7 or something from that time frame ????

I love shark documentaries and the film Jaws but when I went to Australia it meant I wouldn’t go into the sea!!

I live with my fiancé Ian, we don’t know how long we have been together, or when we got together but he’s stuck with me now! We will be getting married… eventually!

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