We carry out internal quality checks including client satisfaction questionnaires, frequent staff training, spot-checks and staff supervision. We pride ourselves on the quality of our domiciliary care services we provide in the Merseyside area. Our domiciliary care clients invest in their care through either Government or private funding.
Domiciliary care is a service we offer customers in the comfort of their own home. We provide domiciliary care services for adults and the elderly. We are regulated by Care Quality Commission.
A tailored approach
Our domiciliary care may entail a simple 30 minute check-up on clients at their residence or it may mean a carer lives within the home 24 hours a day (known as ‘live in care’). Our service meets clients’ needs no matter how challenging they may be. Each client requires a unique care service. We spend time determining specific needs of our clients by tailoring care services to meet those needs. We encourage clients to remain as independent as possible. Our care includes attendance to social events and other outside the home activities.
Our staff are qualified carers and we apply a stringent criteria when selecting staff. Staff are subject to random spot-checks and supervised training. This means staff are able to deliver domiciliary care services in a safe, efficient and professional manner.
Reasons for needing domiciliary care
Common reasons customers require domiciliary care services include:
- General mobility problems due to age, sickness or disability
- Temporary mobility issues following hospital discharge
- Temporary care needs e.g. respite care
- End of life ‘palliative care’
- Companionship care
People often choose domiciliary care services because they wish to remain in the comfort of their own home rather than moving to a care home. Clients are able to live within an environment where they are happy and close by to their love ones. We believe everyone should have the right to live within the comfort of their own home for as long as possible. Domiciliary care can make this wish possible.
What is included?
Domiciliary care services include:
- Personal care services such as washing and dressing
- Assistance with common household tasks
- Meal preparation
- Making sure customers take their medication
- Transporting to and from social events
Service with a smile
Our customers remain as independent as possible so they do not become over-dependent on carers. Above all domiciliary care services are performed with warmth and respect.
If you would like to learn more about domiciliary care services at Apollo Care you are invited complete the enquiry form and a member of the team will contact you shortly. All care staff receive vigorous training. We spend many days making sure carer and client are perfectly matched. We serve Merseyside residents with domiciliary care services. Find your local Apollo Care branch here.