So there we are at Wembley Stadium watching Tranmere Rovers win promotion back to the football league when who do we bump into? Apollo Care South Liverpool manager Diana with one of their service users! Wow they really tailor to their clients needs and dreams
I had reason to contact Apollo Care earlier this year as we had to increase the level of care provided for my mother who suffers with hearing and sight problems (she is on the severely sight-disabled register) as well as with significant mobility issues and a diagnosis of the onset of double dementia. In addition to all of these issues, there are needs which come simply as a result of the age-related frailty which, at 91 years of age, one would expect.
My first recourse was to Age Concern, but they were unable to provide the amount of care required. The contact at AC did, however, recommend Apollo Care Ltd and passed me their contact details.
I was pleasantly surprised by the speed of response from Apollo Care. Zara Williams, Care Manager for Apollo Liverpool, came to visit my mother in her flat the next day and the speed with which they were able to assess the kind of care which mum would require and their general approach and sensitive handling of the conversation with her were, in my opinion, exemplary.
In the four years since I returned from Germany to assist my mother with her various problems, I have had dealings at various times with three care companies. All of these companies were adequate in delivering some measure of care but often, in a single week, mother might see as many as five different carers with the concomitant increase in confusion and uncertainty which this engendered.
One of the things which distinguishes Apollo Care, in my opinion, is the way in which they appreciate the need for building good relationships between care-givers and clients and for a continuity of care wherever scheduling makes this possible.
Zara, the Manager of Apollo Care Liverpool, has been particularly impressive because of her diligence, positive work ethic and ability to build up a good relationship with my mum who, it must be said, is not always an easy person to get along with.
All in all, I would have no hesitation in recommending Apollo Care as a company in the warmest terms possible.
I would like to say a big thank you to the wonderful care and kindness your carers are giving to my mother. They are fantastic. I live a considerable distance from my mother who is 104yrs old and quite fragile. They keep me informed and it is a great comfort to know she is so well cared for.
I joined Apollo Care in March 2014 and although I have only been an employee for such a short period of time I have made many friends and collected some great memories. I left my previous employment due to having very restricted working hours due to having two young children in full time education, when I explained this to my employer Hannah she understood fully and went above and beyond to accommodate and guide me into a role I have always been ambitious about. This company truly appreciates its employee’s hard work and commitment and rewards us all equally as well as being fully committed to providing the highest level of care to its clients. Due to me having no previous experience in this field of work I was provided with a very extensive training program which not only taught me the skills required but also gave me a better insight to how far Apollo Care will go to give its clients the exact service they require and deserve. At Apollo Care teamwork is key and the friendly environment where in reflects positively on our ability to work together.
Can I just say We have the most loyal and caring carers in the world for r mum and dad. While we try r best we r feeling the strain With mum in hospital and very poorly and dad not able to walk at home We needed help and so lucky to have found APOLLO carers There not just carers but friends now and Wud like to Thank them so much They go out of their way to do anything they can So if anyone needs carers can I just say U won’t find better than APOLLO xxxx THANKYOU from us all Marion Rogers. Ronnie Wrigley Janet Garner. and myself xxxx Paul Williams Thankyou xx
I just want to say a massive thank you to Apollo care for all their helpers who have made this especially difficult time looking after our Mum and Dad so much easier for all of us. We will be eternally grateful for your fantastic support and would recommend you to anyone who wants top class care and piece of mind.
Since I’ve been supported by Apollo Care I feel that I have got my confidence back aswell as my self esteem. I feel that I have been able to regain part of my independence back making me feel much happier with my life.
Well I’ve had a fantastic first week at Apollo care south Wirral, fantastic team to work with and I’ve met some genuinely nice people, not just people in the office, the carers and of course the clients. I’m so glad to be back to my roots community care is probably the most rewarding job there is. It’s a joy and pleasure to be part of a company who genuinely cares for their clients, their families and their staff. Thank you Suzanne Janvier for the opportunity and I am honoured to be your new care coordinator.
Each and every one of your carers looked after mum as well as if she were their own parent, they were always smart polite and very professional in the way they carried out their duties.
Thank you so much for not only the huge amount of care, support and love that you showed to Grandpa, but also to the rest of the family, it was a great help and very comforting to know you were always there when needed.
Your care, dedication, support and compassion will never by forgotten. You are all priceless! Many thanks
Your lovely carers coming in everyday made a huge difference to my caring role and I will be eternally grateful.
On behalf of all the family, I just want to thank you and the team for the superb way you all looked after Dad. Dad had always struggled to accept help from anyone, but you enabled him to retain his dignity and he always looked forward to the visits from Apollo.
I wish to thank you and all the girls that came to help me look after my dad, they did a splendid job and are a credit to your organisation.
To the wonderful bunch of carers at Apollo, who have looked after our mum so well.
We want to thank you for the excellent service that your agency has provided. You aren’t the first agency we have used but we feel that you have been the best agency. Your staff have been friendly, polite and punctual and we thank you for taking good care of our mother.
Your girls are fantastic and the way they look after my mum is incredible, thank you so much.
“Apollo Care… We have heard great things about you…” (Social Worker) I feel so much more relaxed now I know Mum is being looked after, I know she is in safe hands and I am so grateful you are all amazing
Your staff are a breath of fresh air… always happy in their work, on time and polite. It is nice to see and agency with such high standards!
I cannot thank you all enough for the wonderful, loving and compassionate care you gave Dad over the last few months he was with us… Take care, all my love to you all.
On my behalf please thank the girls for their tender care and help during Bert’s illness. Best Wishes.
Cheryl approached me back in June 2013 with the idea of franchising the company, and as I was one of her employees I knew how the company worked and how hard Cheryl had worked over the years to build a brand and excellent reputation.
I was very excited and nervous all rolled into one, but Cheryl guided me through the process and had helped me along, with excellent training. Cheryl is always on the end of the phone should I need advice and is in regular contact, always coming up with ways to increase business and promote the company.
If you are a caring person who has experience of the care sector, this is a fantastic opportunity for you, if you are prepared to put in the hard work you will reap the rewards.
I decided to buy a franchise of Apollo Care in 2013 after working as a Community Care Assistant for Cheryl for 18 months. Having worked for a couple of care providers in the past, I was very impressed with the efficiency, dedication and passion felt throughout the staff force. So much so, that when Cheryl announced she was franchising I leapt at the opportunity.
My branch, Apollo Care West Wirral, started trading in January 2014 and has exceeded my expectations in growth and turnover. Cheryl has provided me with comprehensive training, detailed structure for running the business and a proven marketing methods to attract new business. Apollo Care Franchising Ltd have been very supportive and we continue to meet regularly to discuss progress, ideas and updates.